Are you trying to log in to your account on our website but having trouble? Is it saying "Login Incorrect" or "Email address not found in our system"? Please read below for an update to our online accounts:
As of Sept 1, 2024, we were forced to make updates to our website that resulted in the need to create a new gallery site for all galleries that are created after the Spring of 2024. Therefore we now have two sites, our "archive site" that has online galleries from 2018-Spring 2024, and our current site that will hold our Fall 2024-current galleries. There are many upsides to the new site as it will allow our site to maintain the fastest usability and speed for our end users. One result however of the new transition is that any user accounts that were previously created will not work on the new site, and only be accessible on the archive site. If you wish, you can create a new account on the website and it will be your new account moving forward for recent orders. Then technically you will have two accounts with us, one on the current site, and one on the archive site. Please note that having an account with us is not a requirement to place an order and does not store any digital images of your past orders to redownload (those images reside in a different 3rd party Capture Life site), so it only acts as a reference point if you wish to see all your past order details.
To access our current galleries/current site (Fall 2024 and newer), goto www.focusedonforever.com/order
To access our older "archive galleries" from Spring 2024 and older (and to sign in to your archive account to access past order info), goto www.focusedonforever.com/archives
As a summary, it's not required to have an account with us to place an order, so creating a new account on the current site is optional.
If you have any further questions regarding past orders or need further clarification, please give us a call at 772-283-6807 M-F 10-5pm
Sincerely,
Focused on Forever Studio Support Staff
